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Ordering Info

We can’t wait to make your cake! But before that, please read our F.A.Q.

How do I place my order?

Orders can be made either by phone or email.

By Phone:

For phone orders, kindly call +6012-426 2298 (Swens Wong)

Please prepare the following information before making phone orders:

• Type of cake and the quantity required

• Your name and contact details (address, contact number and email)

• Delivery date, time and location

• Message to be on the cake

• Number of candles

 

Terms & Conditions

1. Payment should be make by Cash / Cheque / Online banking transfers
- SWENS HOMEMADE CAKE ( 315 969 031 6 ) PUBLIC BANK
    – SWENS HOMEMADE CAKE ( 507 125 225 870 ) MAYBANK

2. 50% Deposit  upon confirmation. * Balance upon delivered (Standard / Specified Cake) ;
*Balance amount shall be in progress payment based on cake completion in stage for order or 1 week before delivery (Wedding / Sugar Paste Cake)

3. Upon confirmation of invoice, cancellation will not be entertained, deposit will not be refunded or exchange for termination order.

4. Swens Homemade Cake own the goods as asset and preserved the right to the above goods until full payment received.

5. Prices are subject to change without prior notification.

Remarks: Please forward us the bank-in slip for our record and reference.
pay2swenscake@gmail.com / sms and list  your Name, Contact & your reference number.

 

Note

Swens Homemade Cake reserves the right to decline any orders, should availability of essential ingredients run out or for any unforseen circumstances.

Swens Homemade Cake also reserves the right to use alternative non-essential ingredients for the same reason.