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Ordering Info

We can’t wait to make your cake! But before that, please read our F.A.Q.

How do I place my order?

Orders can be made either by phone or email.

By Phone:

For phone orders, kindly call +6012-426 2298 (Swens Wong)

Please prepare the following information before making phone orders:

• Type of cake and the quantity required

• Your name and contact details (address, contact number and email)

• Delivery date, time and location

• Message to be on the cake

• Number of candles

 

Banking Infomation

Bank Account No. 3159690316, Public Bank

 

Changes or Cancellation

Kindly contact us via phone or email and provide us your transaction number of your order. We will change or cancel it without any penalty if the cancellation is done not less than 24 hours before delivery date. Changes or cancellations in less than 24 hours notice will be subjected to a penalty of 50% of the cakes’ price.

 

Note

Swens Homemade Cake reserves the right to decline any orders, should availability of essential ingredients run out or for any unforseen circumstances.

Swens Homemade Cake also reserves the right to use alternative non-essential ingredients for the same reason.